Three Keys to Listening Well

by Lydia Minear, LPC

Listening is loving. It is food for the soul and nourishment for relationships. Being heard and understood deeply has a powerful effect, enabling us to feel safe, cared for, loved, and empowered. However, listening well can be difficult.  This is becoming even more of a challenge in today’s society where a million distractions lay at our fingertips. Below are three keys to listening well and improving the way we connect with others.

  1. Presence

“When people have been with me in the moment of my pain, I have little remembered what they have said. It is their presence I recall. The gift of presence is not that it takes away the pain, but that it enables one to bear it.” – Stephen Howard, The Heart and Soul of the Therapist

To be present with another human means to offer my full attention. By setting aside other distractions, I can offer you the gift of thoughtful focus on you, your words and your emotions.  There is a remarkable difference between true presence and distracted listening. For instance, most of us have been guilty of trying to squeeze in a text while listening to a friend. Perhaps you’ve been on the opposite end of this as well and have felt the sting of rejection when you realize your words are falling on deaf ears.  Being human means we make mistakes.  A part of improving how we listen means to take note of what often distracts us and to set aside specific time to intentionally be present with loved ones.

2. Empathy

 “If we share our story with someone who responds with empathy and understanding, shame can’t survive.” –Brené Brown, Daring Greatly

To listen well involves empathy, or the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings of another.  Practicing empathy via listening means that rather than offer solutions or try and “fix”, silence and patience is instead offered.  In the precious space of silence, my friend is allowed to give name to her pain, confusion, or sadness. She has a chance to be heard and to tell her story. Now, rather than burden of hidden shame or pain, she feels joined and a bit less alone in her experience.

3. Boundaries

“Daring to set boundaries is about having the courage to love ourselves, even when we risk disappointing others.” -Brené Brown, Daring Greatly

Boundaries are critical towards listening well because they enable individuals to offer presence & empathy. Practicing presence and empathy demands emotional energy.  Being human means we have limits to our capacity to give these resources.  Setting boundaries means we are in tune with how much we have to give and say yes when we feel capable and no when we do not.  The same people who often thrive in the areas of listening and compassion struggle to set boundaries because they want to give too much.  As Brené Brown mentions above, it is important that we care for and love ourselves enough by resisting the urge to merely please others and instead give when we feel truly able.

Presence, Empathy, and Boundaries set the tone for meaningful interactions.  By practicing these tenants, our relationships are given depth and life.

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Lydia is a Licensed Professional Counselor who enjoys working with individuals, teens, and families in the Marietta & Kennesaw area. Learn more about her and other therapists at Foundation Counseling here.

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